Ambassador Wheelchair Services — Establishment at 5 Glastonbury Avenue, Rocky Hill, Connecticut.

If I could give 0 stars I would. They were hired from my school district to provide special Ed transportation for my son who has behavioral issues. Send a driver late 2 days in a row and there is always an excuse why. I asked the driver and aide to not have physical contact with my son. Aide goes and grabs his arm to put seatbelt on when I was right there. Hello! Some days for another child of mine they forget to send a driver. Other days 30 min early beeping the horn. Stop. My son waited for 2 days in a row with coat and bookbag on. Over an hour and a half on van. State law is no more than an hour. Customer service sucks. Older lady very pleasant. Gentleman has poor customer service. My son's education and sense of normalcy taking a van or car shouldn't suffer or hinder his progress of good behavior. Never again use them for my son!